Gregorio Convertino
Principal User Researcher at Informatica Corporation
Email: gconvertino AT gmail DOT com
Twitter: AT gconvertino

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I work as principal user researcher at Informatica, a big-data company aggressively growing in UX/HCI, data analytics and visualization. Before, I worked as user researcher at Xerox Research (Xerox PARC and XRCE). I do research in Human-Computer Interaction (HCI), Collaborative and Social Computing, and Information Visualization. 

See publicationsXerox PARC's publications, or XRCE's page


  • 2013: senior user researcher at Informatica Corporation  
  • 2008-2013: user researcher at Xerox Research (Xerox PARC, XRCE). 
  • 1998-2008: worked and trained at Xerox PARC, IBM, Penn State, Virginia Tech, ITC-IRST (FBK), La Sapienza of Rome. 
  • 2012: contract professor in collaborative and social computing, Univ. of Trento (host: Casati), La Sapienza of Rome (host: Catarci). 
  • 2007-2008: Teaching Fellow at Penn State's College of IST. 
  • 2002-2008: Fulbright Fellowship and Ph.D. degree in Information Sciences & Technologies from Penn State, USA.
  • 1997-2001: MS degree in Psychology and BS coursework in Computer Science completed at La Sapienza University, Italy  
50+ research publications, 9+ patent applications, 13+ years of research experience in HCI. Worked with top researchers in the field such as John M. Carroll (PhD advisor), Mary Beth Rosson (co-advisor), Ed H. Chi (PARC manager), Peter Pirolli, Antonietta Grasso (XRCE manager), Tom Moran, Daniela Petrelli, and Antonella De Angeli. Currently working with top notch UX designers and researchers such as Liam Friedland (Informatica manager) and Mark Detweiler.

  • Led user research for new Informatica product Informatica Rev 
  • Delivered user research in agile fashion (8+ user studies, 5+ surveys, requirements, personas, wireframes) to develop two new products and redesign an existing product for data managementanalytics, and visualization at Informatica
  • Designing and evaluating web-based tools with interfaces that support:
    • Knowledge sharing via blogs/wikis (PARC's Mail2tag and Mail2Wiki)
    • Aggregation of info streams (PARC's FeedWinnower)
  • Analytics and visualization of social media data sets (Twitter, Wikipedia)
    • Language-based differences in Twitter (Hong, Convertino, Chi)
    • Slowing growth of wikipedia editors (Suh, Convertino, Chi, Pirolli)
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